Toward a Critical Theory of Trust

Abstract:

This paper lays some groundwork for a critical theory of trust. It challenges widespread assumptions in trust research according to which “thick” forms of trust emerge in socially and culturally homogeneous communities, which regard trust and conflict as opposing terms, or that view trust generally as a value. The paper suggests a distinction between a general, non-normative concept and various normative conceptions of trust, depending on context. With regard to the justification of trust, a distinction between particular and full justification is introduced, and the justification of trust is linked to relations of justification between trusters and trusted. Finally, it argues that trust in conflicts emerges where such relations exist among the parties of a conflict.